Due a growing client list, and expanding roles with existing clients, we are recruiting an IT Infrastructure Specialist. At Procloud, we deliver progressive, agile and honest IT solutions that allow our clients to create, reinvent and grow their businesses.

In your role as an IT Infrastructure Specialist you will deliver technical solutions and support to our customers, including multinationals and public sector bodies, allowing them to maximize their investment in Information Technology. The ideal candidate will have experience in customer facing roles and success implementing and supporting technology based solutions.

Building upon solid IT project experience relative to their level, the successful candidate will work with customers in:

  • Supporting the delivery of high quality Infrastructure solutions and technologies in diverse client environments.
  • Provide operational and administrative support to existing clients both remotely and onsite
  • The design and development of integrated solutions using the latest IT products and technologies.
  • Implementing cloud based solutions

Bachelor’s degree in computer science or related field preferred.

Technical Skills required for IT Infrastructure Specialist role

  • Understanding of IT computing technologies, business drivers, and emerging computing trends such as Cloud, Hyperconverged
  • Deep technical experience in infrastructure including desktop, server, cloud, networking, Virtualisation, identity, security and storage.
  • Understanding of how to install and configure appropriate software and functions according to specifications
  • Experience with Windows and associated Microsoft technologies
  • Experience with security and privacy of networks and computer systems
  • Perform troubleshooting to diagnose and resolve problems

Non – Technical Skills

  • Building Customer/Partner Relationships
  • Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through
  • Presentation skills with a high degree of comfort with both large and small audiences
  • Prior work experience in a Service delivery and support position within a software and/or services company
  • Attention to detail and good problem solving skills
  • Problem-solving mentality leveraging internal and/or external resources
  • Exceptional verbal and written communication

Certifications

Although not essential, Industry certifications relating to key vendors such as Microsoft, HPE, Cisco, IBM etc. is advantageous

Project Experience Types/Qualities

  • 2+ years end user support within an IT environment as part of responsibilities
  • 2+ years of design, implementation, and/or support of highly distributed users (i.e. having responsibility for ensuring availability, reliability, etc.)
  • 2+ years of experience in “migrating” on premise workloads to the cloud
  • 2+ years of success in IT deployment projects

Technologies

HPE Servers/Storage, Microsoft Azure, Hyper-V, VMWare, Windows Server, Networking, Wireless Technologies, Hyperconverged

To apply for this role submit a covering letter and CV to careers@procloud.ie