Cloud Architect

The Cloud Architect delivers technical solutions and support to customers allowing them to maximize their investment in cloud technology. The ideal candidate will have experience in customer facing roles and success implementing cloud-based solutions, migrating workloads to the cloud, and experience with connecting and managing hybrid cloud environments.


Building upon solid IT project experience relative to their level, architects will work with customers in:


  • The delivery of high-quality engagements around primarily Microsoft’s solution areas, technologies and products in diverse client environments.
  • Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
  • The design and development of integrated solutions using the latest Microsoft products and technologies.
  • Understanding the relevant application development, infrastructure and operations implications of the developed solution.


Bachelor’s degree in computer science or related field preferred.

Technical Skills  

  • Deep understanding of cloud computing technologies, business drivers, and emerging computing trends
  • Technical experience in cloud design including private and public cloud, networking, virtualisation, security and management.
  • Understanding of how to build resilient environments in the public cloud
  • Experience with Windows, Azure Virtual Desktop, Azure Cloud, Microsoft 365 technologies
  • Experience with configuration management and automation technologies such as PowerShell
  • Experience with Security and privacy of networks and computer systems
  • Perform troubleshooting to diagnose and resolve technical issues
Non-Technical Skills  

  • Building Customer/Partner Relationships
  • Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through
  • Collaboration skills with a high degree of comfort working with both internal and external audiences
  • Prior work experience in a Service delivery and support position within a software and/or services company
  • Problem-solving mentality leveraging internal and/or external resources
  • Exceptional verbal and written communication


  • Although not essential, applicants with Industry certifications relating to key vendors such as Microsoft, HPE, Cisco, VMware, IBM etc. is advantageous


Project Experience Types/Qualities
  • 3-5 years end user support within an IT environment as part of responsibilities
  • 3-5 years of experience in “migrating” on premise workloads to the cloud
  • 3-5 years of success in IT deployment projects (where necessary, managing various stakeholder relationships to get consensus on solution/projects)
  • Hands on experience on transformation projects and successful transitions to support teams]
  • Track record of successfully delivering against project milestones and technical architectures


  • Microsoft 365, Azure Cloud, Azure Virtual Desktop, Enterprise Mobility & Security, Hyper-V, Endpoint Management, Azure Files, Mobile Device Management, Microsoft Teams, SharePoint, OneDrive, Exchange Online, VoIP