Role overview
The Senior IT Infrastructure Specialist, reporting to the Director of Private Cloud, will work as part of a small specialist team who deliver highly technical solutions and support to our enterprise client base, allowing them to maximize their investment in Information technology by supporting the deployment of high-quality Infrastructure solutions and technologies in diverse client environments.
This role will provide a superb opportunity to work with our enterprise clients and cutting edge technology using HP Enterprise, VMWare and Microsoft solutions across server, storage, cloud, networking, virtualisation and security. maximise their investment in technology .
Main responsibilities
- Design and develop integrated solutions using the latest IT products and technologies, both on premises and hybrid.
- Deliver high quality infrastructure solutions and technologies in diverse client environments.
- Provide operational and technical support to clients both remotely and onsite.
- Be a VMware Subject Matter Expert (SME)
- Mentor and support colleagues
- Manage site upgrades and project deployments.
- Executive and manage disaster recovery plans
- Develop and proactively maintain strong relationships and collaborative partnerships with clients and third-party vendors
- Continually evaluate the maintenance of information security throughout the virtualised infrastructure
- Complete and maintain required industry certifications related to key vendors.
- Support projects across other areas in the company
Role requirements
A third level qualification in computer science or equivalent is required along with a minimum 5+ years experience in infrastructure to include server, storage, cloud, networking, virtualisation and security, and direct exposure to hyperconverged infrastructure (HCI), Microsoft Azure, Hyper-V, System Center, SAN and Windows Server.
The holding of industry certifications with HPE, Microsoft, VMWare is advantageous.
The following non-technical skills are required with the role involving a high level of interpersonal engagement internally and externally, and a responsive, client-focused approach at all times:
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills and effective utilisaiton of available resources
- Ability to work both independently and as part of a team
- Structured approach to work, with a high level of attention to detail.
