Who We Are

Enterprise technology experts
who take your IT success personally

At ProCloud, we’re motivated to succeed as the most respected and admired technology player in the markets we serve, by clients, vendors and competitors. Because for us, service is an honour and a privilege - and a personal commitment to our clients.

ProCloud Office - Building
ProCloud - Team in Canteen
ProCloud - Atrium
ProCloud - Boardroom Laughing
ProCloud - Carmel & Con
ProCloud Office - Hallway
ProCloud - Owen at Desk
ProCloud - Meeting Rooms
ProCloud - Ray on the Phone
ProCloud - Niall & Enda
“Our mission statement isn’t about profit and growth. It’s about earning customer respect and loyalty by providing outstanding technology solutions and service through the knowledge, experience and dedication of our people. We take personal responsibility for your success. By doing that, we will all prosper."

Niall O'Donohoe

Managing Director of ProCloud

What makes us different

Cutting edge technology
delivered with traditional values

For our clients, the way their IT estate is designed, implemented and supported can make or break their individual and organisational success. Their choices determine a whole organisation’s technological growth and security. They depend on a trusted team to advise, design, operate and support to make sure it does what every user needs, so their organisation can perform at its best.

We are those people. Everyone at ProCloud is here to serve you with expertise, commitment, and a deeply personal approach. In a world of commoditised IT services, our promises to you are unique and wholehearted.

Target Icon - Accountability

Personal accountability

A consciously small number of clients means truly personal, director-led service

Rocket Icon - Skills

Cutting edge technical skills

We intentionally over-invest in top quality people and skills development

Puzzles Icon - Relationships

Investment in relationships

Every client has a director's phone number and an open line of communication

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Focus on
the future

We welcome
scope creep as a sign
of a flourishing, long-term partnership

More about the ProCloud promise
Our story

Born from a heartfelt desire
to do things differently

Our approach is all about putting your success before ours. It’s a big shift from traditional attitudes in IT consulting, where winning accounts and then managing down delivery costs are the top priorities. From day one, the principle of service has been at the heart of our work.

First clients, first partnerships, first hires

Our three founding IT experts launch ProCloud in Boyle, Ireland, with a mission to drive adoption of new and emerging cloud technologies.

As we grow the team, we invest in cutting edge technology accreditations. Our first clients in financial services, local government, distribution and CPG enjoy the rare benefits of our expertise and service. They are still clients today.

Multi-year contracts and a growing reputation

We sign multi-year contracts with local government, pharma and CPG clients, with a focus on HCI projects.

Our excellence in HPE Simplivity is recognised as we become Ireland’s only authorised HPE hyperconverged implementation partner.

International growth and bigger projects

Microsoft awards us Gold Partner status for cloud productivity and cloud platform. We deliver Microsoft Dynamics CRM, large-scale Microsoft 365 migration and one of Ireland’s first Azure Virtual Desktop implementations.

We also sign our first contracts with customers outside Ireland.

 

A new structure creates room for growth

With delighted clients recommending us to peers, we make changes so we can deliver on our exceptional service values to more clients. We deliver our first US project and work with more local government clients plus  multinationals in distribution, travel and transport.

We achieve two ISO accreditations - ISO 9000 Quality and ISO 270001 Security.

Repositioning to focus exclusively on enterprise

With demand for our services at an all-time high, we decide to strategically divest our SME Managed Service IT Support business. We also move into our new, modern corporate headquarters.

Focused exclusively on enterprise customers, we maintain our stratospheric service levels and accommodate a few new clients. We secure a major global project as exclusive HPE partner, and our first ‘Greenlake as a service’ contract. 

A trusted brand for cutting edge technology and traditional values

We rebrand for the enterprise market, so that what we do and our unique values are easy to understand. Our new website and logos give us an identity we’re proud of.

We continue to work with our loyal customers, delivering ‘Greenlake as a service’ to clients in the agriculture, food, CPG and pharma sectors. We recertify all our ISO standards.

Why we do it

Our unique approach
works for everyone

What difference does it make? The results speak for themselves. We’re proud that by delivering cutting edge technology through traditional, personal service, we help our customers to thrive and succeed. We also enjoy great working relationships, a positive atmosphere and a flourishing ProCloud business built on long-term trust and commitment.

10-15%

sustainable YOY
business growth

98%

client
retention

5years

average employee
length of service

97%

staff
retention

Certifications

Compliance, quality and best practice

Standards matter to us, because they’re an objective kitemark of the rigour of our work and the competence of our people. Our ISO certifications are proof of our attention to detail, expertise and ability to deliver consistently great solutions and service for our customers. ISO 9001 is for our quality management system, ISO 20000 is for our service management system and ISO 27001 is for information security management.

ProCloud ISO9001
ProCloud ISO20001
ProCloud ISO27001
Leadership

The enterprise technology experts
behind a unique industry approach

Our company may be young and innovative in its approach, but we are a wise and experienced team of leaders. Blue chip experience in top IT organisations and international companies over decades, working with leading technologies and demanding clients, means we have real-world knowledge and motivation to make ProCloud a trusted partner that over-delivers to our cherished clients.

Niall O'Donohoe Managing Director
Brian Supple Technical Director
Owen O'Donohoe Public Cloud Director
Paul Tiernan Private Cloud Director
Ray Hannon Finance Director
Carmel Murphy HR Director
Enda Cusack Commercial Director
Conor Dowling Operations Director

Niall O'Donohoe

Niall is co-founder and MD of ProCloud. With over 22 years’ experience in the IT industry, he is responsible for the strategic direction and business performance of ProCloud. Niall had a 17-year career with IBM in Europe, latterly as Enterprise Director with responsibility for Sales and Distribution across Ireland. A former Dublin Senior footballer and Irish Colleges soccer international, he remains actively involved with his local GAA and Soccer clubs. Married with three daughters, he also enjoys running, golf and the occasional 5-a-side soccer game.

Brian Supple

Brian is co-founder and Technical Director of ProCloud. He started his career with Microsoft and held a variety of technical roles over 20 years. An experienced solution architect, he assesses customers’ needs and designs leading edge Hybrid Cloud solutions built on HPE SimpliVity Hyperconverged private cloud and Microsoft Azure public cloud. When not at his desk, the married father of two enjoys walking and cycling the many beautiful routes around Boyle and listening to history podcasts. A former Boyle Celtic player and Boyle GAA club captain, Brian now coaches his daughter’s junior team.

Owen O'Donohoe

Owen is co-founder and Microsoft Lead at ProCloud. A solution architect with 20 years’ experience across a range of roles and technologies, he leads a team of highly skilled Microsoft Certified Professionals to implement key client projects. A former player with Sligo Rovers, Owen, his wife and four children are all active in Boyle Celtic FC. Owen is club registrar, a committee member and a youth team coach.

Paul Tiernan

Paul is Services Director at ProCloud. In over 20 years, Paul’s career has encompassed management and technical roles in Ireland, the USA and the UK. He has worked for companies including An Post and Deutsche Bank, and for clients including General Electric, Sectra, CitiPost, Polycon, Northern Trust Bank and the BBC. Paul and his family moved back to Ireland from London in 2019. He is a keen golfer and enjoys both spectating and playing in his spare time.

Ray Hannon

Ray is Finance Director at ProCloud. A chartered accountant, he has spent 17 years in financial management roles in an audit, tax and business advisory firm. Ray also heads up the ProCloud Digital Transformation team, working with clients to understand their business challenges and developing solutions that transform data and business processes. A former club and county GAA medal-winner in both Sligo and Roscommon, Ray is now treasurer and a busy coach at the local GAA club, He is active on the local primary school committee and residents’ association. Ray is married with three children.

Carmel Murphy

Carmel is a highly experienced HR practitioner having spent the initial part of her career in a number of corporate HR roles across multiple sectors, before moving to Leitrim and setting up her HR consultancy business. Carmel has responsibility for Procloud’s People & Culture agenda and works closely with the management team and staff across resourcing, compensation and wellbeing. When not looking after all things HR, Carmel enjoys running, in particular endurance distance, which she combines with travel and has completed a number of the top major international marathons. Closer to home Carmel can be found cheering for Kiltubrid GAA club whom her two sons play for.

Enda Cusack

Enda is Commercial Director at ProCloud, where he took on the role in July 2024, overseeing Growth and Partnerships. With over three decades of experience at Hewlett Packard Enterprise, Enda most recently held the position of Country Sales Manager, bringing a wealth of knowledge and expertise to his current role. Outside of work, Enda is a dedicated family person, married to Ita, with whom they have one daughter, Isabella. When not engaged in professional pursuits, Enda enjoys watching or playing snooker, a favourite pastime on his down days.

Conor Dowling

Conor is Operations Director at ProCloud and joined in 2019. With over 25 years’ experience in the IT industry, Conor previously managed his own IT company, also working in UCD and several organisations in Ireland & the UK. A key focus of Conor's is providing value in the delivery of cloud solutions and applications to Procloud clients across a range of industries, in order to meet their needs in today’s ever changing business climate. Conor has a great interest in reading, gardening, local arts, golf and walking. An award-winning photographer, he is currently curator of the highly regarded Boyle Civic Art collection.

Boyle Arts
Festival

Proud sponsors

Boyle
Tidy Towns

Proud sponsors

Boyle Celtic
Football Club

Proud sponsors

Boyle

GAA Club

Proud sponsors

Proudly Local

Our place at the heart of the Boyle
community is our pride & joy

Our presence in Boyle is a privilege, giving our team access to a wonderful work-life balance. We’re proud to have invested in the town we love through our regenerated office premises. We’re also delighted to sponsor events and organisations that matter to the people we live and work with, including the Boyle Arts Festival, Boyle Tidy Towns, Boyle Celtic Football Club and Boyle GAA Club.

ProCloud Office - Building
Boyle Arts Festival
ProCloud - Atrium Roof
Boyle Celtic FC
Boyle Roscommon Ireland
Lough Key Roscommon
ProCloud - 2022
Procloud - Roscommon 4
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